Support
s4p4 support
Open support in your account or email support@4p4.xyz. Include your device, client version, server, time and error text. Do not post tokens, keys or VPN links in public chats.
What to check first
Availability depends on your network, provider and server. If a connection stops working, try another available route and send diagnostics to support.
01
Devices
02
Diagnostics
03
Support
Contact flow
How to reach us
Open support in your account or email support@4p4.xyz. Include your device, client version, server, time and error text. Do not post tokens, keys or VPN links in public chats.
Devices
Open support in your account or email support@4p4.xyz. Include your device, client version, server, time and error text. Do not post tokens, keys or VPN links in public chats.
Diagnostics
Availability depends on your network, provider and server. If a connection stops working, try another available route and send diagnostics to support.
Support
Open support in your account or email support@4p4.xyz. Include your device, client version, server, time and error text. Do not post tokens, keys or VPN links in public chats.
One email
One support address for every request
Account help, billing, refunds, privacy, data deletion, service misuse reports, and official requests all go through the same public address.
support@4p4.xyzSupport
Account, subscription, connection, access to the service, or app issues.
Billing and refunds
For a refund request, open a support ticket or email support@4p4.xyz. Include your account, payment date, amount and transaction ID. Disabling renewal does not itself submit a refund request.
Privacy and data
Data deletion requests, data access requests, and questions about personal data.
Service misuse
Reports about misuse of the service or Terms of Service violations.
Official requests
Court orders, official legal requests, and law enforcement inquiries.
Common questions
How much does s4p4 cost?
The current subscription costs 72 Telegram Stars per 30 days. Your account shows the exact amount and available payment methods before confirmation. A Stars price is not a fixed price in dollars or rubles.
Is there free access?
New users get 3 days of trial access when they first start the bot. No card required. This is a one-time trial, not a permanent free plan.
How do I cancel renewal?
Stars subscriptions renew automatically every 30 days. Check the invoice terms before paying. You can disable renewal in subscription management; paid access remains until the end of the period.
What if the VPN stops working?
Availability depends on your network, provider and server. If a connection stops working, try another available route and send diagnostics to support.