Refund Policy.

If your subscription was purchased through Google Play, refund requests must be submitted to Google and are handled according to Google Play refund policies. Use Google Play purchase history or Google Play support to submit the request.

If your subscription was purchased through the App Store, refund requests must be submitted to Apple. Apple reviews each case individually. To submit a request: reportaproblem.apple.com. Apple makes the final decision on all App Store refunds.

If your subscription was purchased on web or desktop through our web payment provider, contact support@4p4.xyz. We review each case individually and coordinate the refund where applicable.

Refunds are not issued for subscription periods that have already been used, for periods during which access was suspended due to a terms violation, or after initiating a cancellation without contacting the relevant platform.

For refund questions outside Google Play or App Store purchases: support@4p4.xyz. Please include your account email, payment date, platform, and amount.